01 - Laserfiche WebLink

In response to Councilmember Brown's inquiry, Recreation Manager Ingram confirmed "mobility forward" is just a tagline for the study but it could also eventually be used in marketing materials. In response to Councilmember Brown's inquiry, City Manager Fialho stated the future of current PPS employees is a meet and confer situation. The City is working with the union to address the situation since there is no comparable position with the City. He added hourly PPS employees, representing the bulk of the staff, can potentially transfer over to BTT depending on their skills but this matter is all a work in progress. In response to Councilmember Pentin's inquiry, Recreation Manager Ingram clarified ACTC has instructed himself and his peers to plan in three years doubling the Measure BB allocation going forward with Measure B going away after that time. In response to Councilmember Brown's inquiry, Recreation Manager Ingram confirmed there have been discussions with BTT specific to ADA mobility devices. The City can assist with BTT by finding a consultant to train its staff if necessary. In response to Councilmember Brown's inquiry, Recreation Manager Ingram confirms any complaints of problems are routed to BTT per the Operator Agreement. BTT would then share it with the City through Recreation Manager Ingram within 24 hours of the complaint. The contract calls for resolution within 24 to 48 hours. In response to Councilmember Testa's inquiry, Recreation Manager Ingram explained the current rider fee is $3.50 for a Pleasanton resident. LAVTA's fees are currently $4.00. The goal is to align this fee with LAVTA's, however, this will not change on February 1, 2021, should the recommendation be approved. In response to Councilmember Testa's inquiry, Recreation Manager Ingram clarified not all ADA riders are in wheelchairs or mobility devices so this will likely not be a big shift. He explained the reason behind transferring the ADA service to LAVTA is a matter of compliance regulations to which the City does not currently have in place. City Manager Fialho advised the City's vans and training do not comply with current ADA transport standards. He stated LAVTA does this for the region except for Pleasanton and he has full confidence in LAVTA to better handle the needs of the passenger. He emphasized Recreation Manager Ingram's point that not every ADA passenger has the same types of constraints. In response to Councilmember Testa's inquiry, City Manager Fialho clarified BTT transports will still be available for individuals with less complicated mobility situations, but the City will look to LAVTA for more complicated transports. Councilmember Testa explained her satisfaction with the City not being too proud to reverse course from its previous expectation of providing better service than LAVTA. She stated her satisfaction with BTT's commitment to handling elderly passengers. In response to Vice Mayor Narum's inquiry, Assistant to the City Manager Hopkins clarified about 10% of PPS ridership is classified ADA as certified by LAVTA for the City. The City has been providing two services under the PPS name. Federal requirements make the ADA program challenging to run with such a small number of riders. She added the Pleasanton service offers fewer hours than LAVTA so Pleasanton providing the service is inefficient. Assistant to the City Manager Hopkins stated the study found the City needed to work towards LAVTA's level of service but it does not make sense to put the extra burden on a contractor. Thus, the staff recommends going back to just running a traditional senior transport program which BTT is more than capable of managing. She added those clients already use both PPS and LAVTA services because LAVTA offers them 21 hours a day. City Council Minutes Page 9 of 11 December 1, 2020