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Attachment 2 • Date of the requested trip • Pick-up address • Pick-up City • Drop-off address • Drop-off city • Ride status (i.e. performed trip, canceled, no-showed, canceled late, or missed trip) • Whether a personal care attendant accompanied a rider on a performed trip • Whether a companion accompanied a rider on a performed trip • Whether the performed trip was for a rider who used the lift • Whether the performed trip was a demand response or standing order ride 4) On-Time Performance Report for Door-to-Door Transportation Service - CONTRACTOR will include the following for each program participant's ride request: • Rider's last and first name • Assigned vehicle route number for the ride reservation • Date of the requested trip • Whether the ride was performed, canceled, no-showed, canceled late, or a missed trip • Scheduled pick-up time and appointment time, if provided by rider • Actual pick-up time and drop-off time • Whether a late performed or no-showed ride was 1-20 minutes late, 21-59 minutes late or 60 or more minutes late • Ride time for each performed trip Note: Reports 3 and 4 above can be combined into one report if the CONTRACTOR wishes to do so. CONTRACTOR shall also provide copies of the driver's manifest and dispatch log(via email) when requested by the CITY.These manifests and logs must be provided within one(1)business day of the CITY's request. Dispatch logs and driver manifests should include documentation on passenger"no-shows", trip cancellations, fare evasions, trip denials, missed trips and any other relevant data that details what may have happened with a participant's trip. VIII. LICENSING, PERMITS AND CERTIFICATIONS The CONTRACTOR will obtain all required state and local permits and ensure that all drivers are properly licensed for the service they are providing. CONTRACTOR must also hold all applicable state and local business licenses.The CONTRACTOR will ensure that all equipment, facilities,personnel and other program elements operate in conformance with applicable federal, state and local laws. IX. FACILITIES,EQUIPMENT AND SERVICES The CONTRACTOR will furnish all facilities, equipment, vehicle maintenance, and services required in the operation and management of the PPS. The CONTRACTOR must supply an adequate vehicle storage facility. This facility should be located within reasonable distance of 12IPage