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financial resources available and trip demand. This must be done in such a manner that meets the standards provided in this document. The OPERATOR must accommodate both ambulatory and non-ambulatory program participants. CITY will also maintain "back-up vehicles" that can be dispatched within 20 minutes upon notification of an accident, breakdown, or other incident that may cause a route to run late. Additionally, OPERATOR will have back-up drivers available in the event that regularly scheduled drivers are not available for their routes. XIII. VEHICLE MAINTENANCE The CITY is responsible for the operational maintenance, fuel expense, and repair of all of the vehicles used to provide services under the AGREEMENT.Under no circumstances will vehicles that are used to provide general public taxi or limousine service be used to provide paratransit services under the AGREEMENT, unless otherwise authorized in writing by the CITY. Each vehicle utilized for the delivery of services under the AGREEMENT shall undergo a daily vehicle pre-trip and post-trip inspection, using standardized inspection protocol. In order for vehicles to be road ready, they must pass the pre-trip inspection. OPERATOR will record daily pre and post-trip inspections and keep records during the term of the AGREEMENT. The CITY agrees to provide sufficient lift-equipped vehicles (both active service and back-up vehicles) to service the AGREEMENT. All vehicles shall the requirements set forth by the California Air Resources Board. Vehicles shall have proper tie-down equipment to safely secure passengers who use wheelchairs as well as working seat belts for ambulatory passengers. The OPERATOR will inspect, and cycle wheelchair lifts daily and at preventive maintenance intervals to ensure that lifts are in good working condition at all times. OPERATOR will pull vehicle from service if lift fails during daily inspection or while in service. CITY will repair non- operable lifts and ensure that vehicles are not returned to service until the lift is properly functioning. The OPERATOR is responsible for the maintenance of all communication systems and all other equipment required in the operation of this service. Maintenance policies and programs for all vehicles must be acceptable and reasonable to the CITY. The OPERATOR will clean service vehicles according to the following intervals: • Upon discovery:clean debris from seats,seatbelts,passenger restraint devices and attendant fittings; clean spills; repair damaged seats • Daily: Sweep interior (and mop, if necessary); dust interior surfaces; empty trash; clean interior window surfaces; remove gum, grease and graffiti • Weekly at minimum: Wash exterior and clean interior(including fixtures, windows, seats, floor, stanchions and grab rails); clean exterior(including windows and tires). • Monthly: Clean and treat all rubber and vinyl exterior components; detail-clean vehicle interior (including clean ceiling, sidewalls, windows, ledges, dash, interior light lenses; clean and treat interior vinyl surfaces; strip old wax from floor and apply coat of new wax)