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How were these needs determined? In 2011, Resource Development Associations(RDA), a local consulting firm specializing in strategic planning and evaluation for local government and nonprofit entities,facilitated a broad-based community-driven assessment of human service needs in Eastern Alameda County(commissioned jointly by the Tri-Valley cities of Pleasanton, Livermore, and Dublin).The effort resulted in the adoption in late 2011 of the Tri-Valley Human Services Needs Assessment which identified strengths as well as gaps in human services in the Tri-Valley region (the full study is available on the City's web site at http://www.cityofpleasantonca.gov/civicax/filebank/blobdload.aspx?BIobID=24607). In addition to multi-jurisdictional collaboration,the study involved several community surveys as well as direct consultation with a large number of nonprofit agencies, individuals, and other interested parties in a variety of settings and formats (e.g., key informant interviews,focus discussion groups, etc.). Agencies consulted included Child Care Links,Alameda County Public Health, WHEELS(local transit company), YMCA, County Welfare/Food Stamp Program, ECHO Housing, Senior Support of the Tri-Valley,County Behavioral Health,Abode Services, Easter Seals, Community Resources for Independent Living(CRIL), DCARA(Deaf Counseling,Advocacy, and Referral Agency), East Bay Innovations,Shepherd's Gate homeless shelter,Open Heart Kitchen,Axis Community Health,Tri-Valley Haven, Hayward, Day Labor Center, National Association on Mental Illness, Horizons Family Counseling, CAPE (Community Association for Preschool Education),Tri-Valley Housing Opportunity Center, local churches and faith- based groups, and others. In 2014,the Pleasanton HSC adopted a Strategic Plan to provide an implementation strategy for addressing the needs identified in the study(http://www.cityofpleasantonca.gov/pdf/HS-Strategic-Plan- 2014.pdf). Then in February 2019,the City adopted an Updated Strategic Plan for 2018-2022 to this Human Services Needs Assessment 14-16. The Strategic Updated Plan can be found at: http://admin.cityofpleasantonca.gov/civicax/filebank/blobdload.aspx?BIobID=34238. Consolidated Plan PLEASANTON-DRAFT 17 OMB Control No:2506-0117(exp.06/30/2018)