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will coordinate to the greatest extent possible with you.When maintenance is scheduled to occur,we will provide <br /> approximately two(2)weeks'advance written notice to the contact information that you supply on your notification <br /> form. When emergency maintenance is scheduled,you will receive an email at that same contact point. <br /> Force Majeure <br /> You will not hold us responsible for meeting service levels outlined in this SLA to the extent any failure to do sods caused by <br /> Force Majeure. In the event of Force Majeure,we will file with you a signed request that said failure be excused. That writing <br /> will include the details and circumstances supporting our request for relief with clear and convincing evidence pursuant to this <br /> provision.You will not unreasonably withhold your acceptance of such a request. _ <br /> Amendment-Pleasanton CA-Brazos-JW 1.1.18.19(2019-29730 11.15).doc <br />