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07
City of Pleasanton
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BOARDS AND COMMISSIONS
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HUMAN SERVICES
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2019
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120419
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07
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Last modified
12/3/2019 12:49:45 PM
Creation date
11/25/2019 3:02:13 PM
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CITY CLERK
CITY CLERK - TYPE
AGENDA REPORT
DOCUMENT DATE
12/4/2019
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Alameda County Summary By City <br />7/1/2019 Through 10/31/2019; 2-1-1 <br />City <br />Total <br />CONTACTS <br />Total <br />Referrals <br />lUn-duplicated <br />Clients <br />Disabled <br />Clients <br />Male <br />Clients <br />Female <br />Clients <br />2Youth <br />Under 18 <br />Single Mom <br />W/Minor <br />Children <br />Alameda <br />401 <br />574 <br />124 <br />70 <br />28 <br />94 <br />39 <br />26 <br />Albany <br />68 <br />64 <br />17 <br />7 <br />4 <br />12 <br />3 <br />1 <br />Berkeley <br />1557 <br />2082 <br />445 <br />260 <br />164 <br />261 <br />79 <br />52 <br />Castro Valley <br />168 <br />240 <br />63 <br />35 <br />21 <br />40 <br />20 <br />12 <br />Dublin <br />107 <br />199 <br />45 <br />26 <br />11 <br />31 <br />10 <br />7 <br />Emeryville <br />195 <br />301 <br />59 <br />34 <br />19 <br />37 <br />18 <br />11 <br />Fremont <br />1269 <br />1567 <br />331 <br />182 <br />122 <br />200 <br />92 <br />57 <br />Hayward <br />2649 <br />3839 <br />779 <br />395 <br />166 <br />581 <br />301 <br />194 <br />Livermore <br />398 <br />568 <br />122 <br />66 <br />30 <br />88 <br />43 <br />27 <br />Newark <br />213 <br />311 <br />85 <br />41 <br />17 <br />63 <br />33 <br />24 <br />Oakland <br />8476 <br />12880 <br />2726 <br />1310 <br />706 <br />1913 <br />1005 <br />703 <br />Piedmont <br />6 <br />2 <br />0 <br />0 <br />0 <br />0 <br />0 <br />0 <br />Pleasanton <br />302 <br />366 <br />62 <br />30 <br />22 <br />38 <br />20 <br />11 <br />San Leandro <br />1028 <br />1589 <br />360 <br />171 <br />78 <br />269 <br />118 <br />90 <br />San Lorenzo <br />127 <br />231 <br />55 <br />25 <br />5 <br />50 <br />27 <br />19 <br />Union City <br />307 <br />472 <br />105 <br />47 <br />22 <br />75 <br />42 <br />30 <br />Other <br />6236 <br />4143 <br />511 <br />181 <br />135 1 <br />312 <br />143 <br />95 <br />Grand Total: 23507 29428 5889 2880 1550 4064 1993 1359 <br />Monthly and year-to-date 2-1-1 statistics include all CALLS/2WAY TEXT CONVERSATIONS handled by 2-1-1 Phone Resource <br />Specialists, including incoming calls, INCOMING TEXTS, and completed quality assurance calls. Contacts include individuals in <br />need of resource referrals as well as service providers and advocates seeking resource referrals for clients. The column Total <br />Contacts includes CALLS/2WAY TEXT CON VERASA TIONS from clients who provided demographic information and can be <br />counted as unduplicated, as well as clients who chose not to provide such information. <br />1. Unduplicated Clients: The number of unduplicated clients who called during the reporting period. <br />These are contacts who provided their demographic information on a completed 2-1-1 phone intake. <br />2. Youth Under 18: The total number of households reporting youth under the age of 18 in the household. <br />Eden Information & Referral, Inc. Printed 11/5/19 Page 1 of 1 <br />
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