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Alameda County Summary By City <br />10/1/2019 Through 10/31/2019; 2-1-1 <br />City <br />Total <br />CONTACTS <br />Total <br />Referrals <br />1Un-duplicated <br />Clients <br />Disabled <br />Clients <br />Male <br />Clients <br />Female <br />Clients <br />2Youth <br />Under 18 <br />Single Mom <br />W/Minor <br />Children <br />Alameda <br />97 <br />123 <br />30 <br />17 <br />5 <br />25 <br />9 <br />5 <br />Albany <br />19 <br />25 <br />5 <br />1 <br />2 <br />3 <br />2 <br />1 <br />Berkeley <br />414 <br />502 <br />130 <br />78 <br />46 <br />77 <br />22 <br />11 <br />Castro Valley <br />51 <br />72 <br />18 <br />11 <br />6 <br />11 <br />5 <br />3 <br />Dublin <br />40 <br />68 <br />17 <br />12 <br />3 <br />12 <br />5 <br />3 <br />Emeryville <br />39 <br />52 <br />18 <br />13 <br />6 <br />11 <br />5 <br />1 <br />Fremont <br />363 <br />347 <br />105 <br />52 <br />34 <br />66 <br />30 <br />20 <br />Hayward <br />664 <br />984 <br />238 <br />119 <br />50 <br />178 <br />91 <br />53 <br />Livermore <br />102 <br />123 <br />34 <br />21 <br />9 <br />24 <br />8 <br />7 <br />Newark <br />67 <br />71 <br />29 <br />14 <br />4 <br />24 <br />11 <br />9 <br />Oakland <br />2277 <br />3298 <br />816 <br />405 <br />199 <br />584 <br />292 <br />206 <br />Piedmont <br />3 <br />0 <br />0 <br />0 <br />0 <br />0 <br />0 <br />0 <br />Pleasanton <br />95 <br />100 <br />18 <br />9 <br />7 <br />10 <br />4 <br />4 <br />San Leandro <br />286 <br />399 <br />94 <br />45 <br />23 <br />68 <br />35 <br />25 <br />San Lorenzo <br />32 <br />45 <br />16 <br />7 <br />1 <br />15 <br />6 <br />5 <br />Union City <br />79 <br />113 <br />31 <br />15 <br />8 <br />22 <br />13 <br />11 <br />Other <br />1506 <br />1062 <br />140 <br />50 <br />29 <br />92 <br />41 <br />24 <br />Grand Total: 6134 7384 1739 869 432 1222 579 388 <br />Monthly and year-to-date 2-1-1 statistics include all CALLS/2WAY TEXT CONVERSATIONS handled by 2-1-1 Phone Resource <br />Specialists, including incoming calls, INCOMING TEXTS, and completed quality assurance calls. Contacts include individuals in <br />need of resource referrals as well as service providers and advocates seeking resource referrals for clients. The column Total <br />Contacts includes CALLS/2WAY TEXT CON VERASA TIONS from clients who provided demographic information and can be <br />counted as unduplicated, as well as clients who chose not to provide such information. <br />1. Unduplicated Clients: The number of unduplicated clients who called during the reporting period. <br />These are contacts who provided their demographic information on a completed 2-1-1 phone intake. <br />2. Youth Under 18: The total number of households reporting youth under the age of 18 in the household. <br />Eden Information & Referral, Inc. Printed 11/5/19 Page 1 of 1 <br />