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Additional information provided noted that 70% of voters have visited a library in person in the past year and two-thirds of votes place high importance on foundational library services such as: quiet areas, free access to books and technology, convenience to get to, free access to computers and the internet, providing a broad range of materials, and providing free Wi-Fi. Commissioners were also informed that a large percentage of voters value a library as a gathering place and believe it is important they offer enriching activities that are not available elsewhere in a community. Voters view a local library as a community hub and many have visited their local library in the past year to attend community meetings or library -organized programs or events. Ms. Murphy's reporting also noted that commitment to library -funding does not align with voter attitudes and use of a library. Voters are confused about library funding and support federal funding for them. Commissioner Damaser commented on the irony of drop-in percentage points around the value of the library in children's lives as compared to the Pleasanton Library's increase in children's circulation. Ms. Murphy provided information about existing services and how libraries need to build better messaging to connect these programs and services to core values, such as education. She also noted the drop-in percentage points around the belief that librarians were helpful and approachable, yet the Pleasanton Library has fantastic staff members dedicated to serving the community and discussed how to get librarians out in the community to interact more with the public. Ms. Murphy commented on a pop-up programming plan being put in place during the library renovation to bring recreation and library staff members out of the library and into the community. She discussed: public awareness efforts, supporters, community hub, addressing barriers, communicating importance of the library, library funding, and setting up the library as a resource to the community. Additionally, Ms. Murphy discussed how the Commission could get information about the library out to the community. Commissioner Grewel was advised by Ms. Murphy that the national survey numbers shown in the report they had reviewed showed no major geographical differences throughout the nation. Commissioner Skowlund questioned who needed to be contacted and provided information about the library, noting that many older Pleasanton residents don't see the need for a larger library. She also commented on the diversity changes in the community. Chairperson Hertle discussed the fact that approximately 40% of the Pleasanton population does not vote, so concentration should be placed on getting information learned from the report out to the other 60% with a need to focus on single issues. Library Commission August 1, 2019 Page 3