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Raftelis will review the City's miscellaneous fees related to water and sewer and recommend any appropriate changes. The examination will include a review of the methodology and calculations used in determining the current fees. We will discuss with staff the necessary employee involvement and supplies or equipment used in providing current services to determine if the fees are adequately recovering the cost of each service provided. Raftelis will utilize the City's Cost Allocation Plan to develop the fully burdened hourly rates for fee calculation. Next, we will develop an adjustable fee calculator or model that incorporates these factors. The model can be used in the future to update the miscellaneous fees. Meetings: One webinar with City staff Deliverables: One miscellaneous fees calculator in Microsoft Excel Task 6: Public Outreach After the rates are calculated, we will assist the City in conducting public meetings prior to the public hearing. Our Public Relations team will develop communication materials (press releases, FAQs, fact sheets, etc.) to aid in garnering public understanding and support of the proposed rates and recommendations. We will attend these meetings to answer any questions related to the rate study. Meetings: Two public meetings Deliverables: Presentation materials for public meetings Task 7: Report Development The draft report will include an executive summary highlighting the major issues and decisions reached during development of rates for all three utilities. The main body of the report will include a brief physical description of each utility system, service area description, an overview of O&M expenses, the capital improvement plan, debt service, and the proposed revenue adjustments and rates.The water, recycled water, and sewer cost of service and rate calculations will be described in detail so that the nexus between costs and rates is clearly defined. City staff members and the City's Attorney will provide comments on the report. After incorporating any final edits and receiving confirmation from City staff, Raftelis will provide the final report. It will serve as the administrative record of the rate study in fulfilment of Proposition 218 requirements. Meetings: One webinar to discuss draft report comments Deliverables: Draft and final reports in Microsoft Word and PDF formats Task 8: Rate Adoption In early March 2020, Raftelis will meet with City Council to present the study results with the proposed rates for Council approve to issue the Proposition 218 notice. As part of this task, Raftelis will assist the City in preparing the Proposition 218 notice. Raftelis will then attend and present at a Proposition 218 hearing, scheduled for April 21, 2020, in which we will address the City Council and public questions and comments. Presentation materials will be provided to City staff beforehand for review. Meetings: One City Council meeting; One Proposition 218 Public Hearing 91Pa <. e