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Exhibit A Scope of Work& Pricing Key Assumptions 2019-2020 No.of BMRs in Portfolio 96 No.of DPA Loans in Portfolio 4 Estimated Number of Applications to Review to Condionally Approve a Buyer 3 Estimated Number of Resales 2 Estimated Number of Refinances 3 Estimated Number of Payoffs 2 Estimated Number of Appeals 1 Estimated Number of DPA Loans 0 Activity 2019/2020 Price per 2019/2020 Activit Total Costs Ownership-Annual Fixed Fees Program Administration Fee(a) See footnote(a)below $ 24,144 Belding Calls $250 per month $ 3,000 Annual Compliance Monitoring-BMRs $165 per household $ 15,840 Annual Compliance Monitoring-DPAs $165 per household $ 660 Total Fixed $ 43,644 Owners '.-Annual Variable Fees(Volume Dependent) BMR Management Set up a BMR Resale $1000 per resale $ 2,000 BMR Resale:Waitlist Creation and Management $5000 per resale $ 10,000 BMR Resale:Milestone 1 (Initial Qua],Lender Pr-Approval,City Conditional Approval) $850 per applicant $ 5,100 BMR Resale:Milestone 2(Final Approval) $1500 per applicant $ 3,000 BMR Resale:Milestone 3 $1750 per closing $ 3,500 Appeals $125 per hour $ 250 Refinances $850 per refinance $ 2,550 Down Payment Assistance Loan Program DPA Loan Application Underwriting $850 per applicant $ - TRID Disclosures $200 per applicant $ - Doc Prep&Closing for DPA Loans $1000 per closing $ - Payoffs of DPA $400 per payoff $ 800 Miscellaneous Demographic Survey&Report(per Household) $15 per household $ 1,530 Restructure DPA Program(allowance) $145 per hour $ 1,450 Total Variable $ 30,180 Total Fixed(Contract Minimum) $ 43,644 Balance of Variable not covered by Program Administration Fee(aj $ 6,036 Total Contract $ 49,680 10%Contingency $ 4,968 Contract Cap $ 54,648 Notes: (a)Hello Housing will bill 80%of the projected Variable Costs each year,prorated on an even monthly basis,as a Program Administration Fee(classified above as a Fixed Fee).As Variable Activities are performed,Hello Housing will draw against the Program Administration Fee annual total.If actual costs of Variable Activities exceed the annual Program Administration Fee,Hello Housing will bill accordingly but in no case will exceed the Contract Cap without express written permission from the City of Pleasanton.