04 ATTACHMENT 1 - Laserfiche WebLink

Heidi Murphy Final Report to City of Pleasanton Library and Recreation Department February 26, 2019 page 7 b.- Page 68, in the General Information section and the bullet point #4, we recommend that the Department not specify the number of days of notice prior to the start of a program, for registrants seeking a modification to participate in programs. 5. M We do suggest that to make optimal use of the resources of the ,City of Pleasanton, note that requests prior to the start of a program will more. likely be filled in time for the person to participate in the program. The Department is already implementing these recommendations, as of the date of this final report. Field Trip Guide 2016-2017 School Year a. -The Guide lacks any statement regarding inclusion. No name or number is.listed if a registrant wants more information. We suggest the addition of. language like that below: "Field trips are open to persons of all abilities. To request a modification because of disability, please mark YES on the registration form regarding modifications." The Department is already implementing these recommendations, as of the date of this final report. Community Services Activity Guide- Fall 2016/ Winter 2017 a. Page 3, in the Access & Inclusion section, revise statement to make it person -first by having it state, "In compliance with the Americans with Disabilities Act (ADA), the City of Pleasanton Library and Recreation Department encourages individuals of all abilities to participate .in its programs. If you need a modification due to disability for a program, please note so by marking YES on the registration form regarding modifications. An Inclusion Team employee will call you to arrange a discussion. Feel free to call us at xxx/931-5340." b. Page 54 in the General Information section in bullet point #4, never . require advance notice that a person needs a modification to participate. We do suggest that to make optimal use of the resources of the City of Pleasanton, note that requests prior to the start of a program will more likely be filled in time for the person to participate in the program. The Department is already implementing these recommendations, as of the date of this final report. 7. Pleasanton Senior Center Volunteer Manual (Revised May 2014) a. Person -first language is recommended on page 9 in bullet point #5. Instead of, "Paratransit is available to seniors age 70 and older or those