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BACKGROUND <br />With inclusion as one of the Library and Recreation Department values, it is a high <br />priority to ensure that every member of our community has an opportunity to enjoy the <br />programs offered in Pleasanton. <br />To achieve this objective, in July 2016, the City of Pleasanton's Library and Recreation <br />Department contracted with W -T Group (formerly Recreation Accessibility Consultants) <br />with the following objectives: <br />• Review and analyze department policies, procedures and processes <br />related to inclusion services <br />• Contrast policies, procedures and processes against the Title II <br />regulations of the Americans with Disabilities Act (ADA). Title II regulations <br />prohibit discrimination on the basis of disability in all services, programs <br />and activities provided to the public. <br />The WT Group reviewed the Library and Recreation Department inclusion policies, <br />procedures, processes and documents and conducted in-person interviews with <br />department staff to determine compliance with Title II and offer suggestions for smart <br />practices for the City. W -T Group recommended an eight -step implementation plan and <br />provided two trainings for Library and Recreation Department. <br />DISCUSSION <br />The Eight -Step Inclusion Process from WT Group identified the following: <br />Request <br />Status <br />Draft language that invites the residents of Pleasanton that have <br />Completed. <br />disabilities to use programs, sites, and facilities of the Library <br />and Recreation Department. <br />Modify online and print registration forms to include the following <br />Completed. <br />statement: <br />I need a modification because of a disability for this program. <br />YES NO <br />Modify online and print registration processes to assure that <br />Completed. <br />when a registrant with a disability, with or without a reasonable <br />modification, meets essential eligibility requirements such as <br />capacity, charges, and conduct, that he or she will be enrolled in <br />the program pending assessment by Pleasanton staff or <br />representatives. <br />Establish a system for the prompt assessment of persons with <br />In -progress - <br />disabilities who have registered for programs and asked for a <br />working with <br />modification due to a disability. <br />registration software <br />to incorporate in- <br />take form with every <br />registration. <br />Upon completion of the assessment, prepare a plan for the ways <br />Completed. <br />in which the department provide supports to facilitate safe and <br />Page 2 of 5 <br />