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D. City Manager Authority. By entering into this Agreement the parties agree that the City Manager has broad powers to resolve disputes raised in accordance with the provisions of this Agreement. The City Manager's authority includes, but is not limited to,the power to encourage the parties to make payments or refunds or credits, to refuse to hear or act upon complaints that are trivial or can be resolved through other means, or to take other actions in onto to fairly resolve disputes that arise out of the administration of this Agreement. In addition, the City Manager is authorized to use a mediator to resolve a dispute,the cost of which will be borne evenly between the Property Owner and the City. The Property Owner consents to participate in and pay 50% of the cost for such mediation in the event the City Manager determines mediation should be utilized. IV. ADJUSTED MONTHLY RENTS AND RENT INCREASES A. Adjusted Monthly Rent. Any Resident may request from the Property Owner the amount of that Resident's Adjusted Monthly Rent. Upon request by the City Manager, the Property Owner shall provide to the City Manager the amount of the Adjusted Monthly Rent for each Resident to assure compliance with this Agreement and that Adjusted Monthly Rents are properly calculated. B. Annual Increases to Adjusted Monthly Rent. On January 1 of each year, the Owner may revise the Monthly Rent for Residents as follows: 1. Residents Prior to January 1, 2002 . The Adjusted Monthly Rent for Residents who first occupied their spaces prior to January 1, 2002, may be revised by: a. Multiplying the current Monthly Rent by the Social Security Cost of Living Adjustment and adding that result to the current Monthly Rent; and b. Adding any Capital Improvement Costs and Pass Throughs. 2. Residents After January 1, 2002. The Adjusted Monthly Rent for Residents who first occupied their spaces after January 1, 2002, may be revised by: a. Multiplying the current Monthly Rent by the Cost of Living, but not less than 1.5%nor more than 3.95% and adding that result to the current Monthly Rent; and b. Adding any Capital Improvement Costs and Pass Throughs. C. Adjusted Monthly Rent for 2019. Notwithstanding Section B, above,the Monthly Rent for Residents for the period between March 1, 2019 and December 31, 2019 shall be established as follows: 1. Residents Prior to January 1, 2002. The Adjusted Monthly Rent for Residents who first occupied their spaces prior to January 1, 2002, shall be established by: a. Multiplying the Monthly Rent that was in effect on December 31, 2018 by the Social Security Cost of Living Adjustment and adding that result to the Monthly Rent that was in effect on December 31,2018; and 021538.0001\5359154.1 4