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2014-2016 Vision 2018-2022 Vision <br /> All Pleasanton residents should have To maintain high quality human services <br /> access to basic health and human that address the community's needs. <br /> services locally and with dignity. Residents <br /> should be kept informed of current <br /> community resources, should be <br /> knowledgeable about the most effective <br /> ways to address service gaps, and should <br /> engage in efforts to increase the quality of <br /> life and self-sufficiency of vulnerable <br /> individuals and families. <br /> 2014-2016 Values 2018-2022 Values <br /> Effect social change, build capacity, Prioritize, advocate, collaborate, and <br /> collaborate with partners, learn and innovate to address local human services <br /> innovate, use data to inform decision needs. <br /> making, remain flexible as new issues and <br /> opportunities arise, measure outcomes. <br /> Most Critical Systemic Challenges Most Critical Systemic Challenges <br /> 2014-2016 2018-2022 <br /> Lack of consumer information about (No change) <br /> services/needs for education. <br /> Lack of coordination, missed opportunities Lack of coordination, missed opportunities <br /> for collaboration, duplication of services for collaboration, duplication of services <br /> among service providers. among service providers, and lack of <br /> centralized database between service <br /> providers and public agencies. <br /> Time and cost associated with obtaining Time and cost associated with obtaining <br /> services. services including transportation and <br /> connectivity of citizens to services. <br /> Untapped resources. (Removed) <br /> 2014-2016 Most Critical 2018-2022 Most Critical <br /> Human Service Needs Human Service Needs <br /> Health Care and Behavioral Health. (No change) <br /> Disability Services and Access. (No change) <br /> Food and Nutrition. (No change) <br /> Youth Services. (No change) <br /> Senior Services. (No change) <br /> Page 5of7 <br />