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BACKGROUND Introduced in April 2015, the purpose of PMC Chapter 14.20 was to provide protection to the City's potable water supply now that disinfected tertiary recycled water became available to areas of the city for specific approved uses, as well as to clarify when new and existing commercial, industrial, and multifamily residential developments need to connect to the recycled water system for landscape irrigation. Under PMC Chapter 14.20, each new project involving an irrigation meter that falls within the recycled water use area is to be reviewed by the City Engineer, and the Director of Operations and Water Utilities reviews existing irrigation customers serviced within the recycled water use area by potable water for the conversion to recycled water. Factors for consideration in this review include: type of landscaping proposed; any threat to public health, safety or welfare; economic feasibility due to distance or access; amount of water demand; and available supply of recycled water. Decisions of the City Engineer/Director of Operations and Water Utilities are appealable to the City Manager. In accordance with Section 13550 et seq., of the California Water Code and Section 65605 of the California Government Code, it is the City's policy that recycled water be used for approved non-potable landscape irrigation uses within the city's recycled water use area when it is determined that there is not an alternative higher or better use for the recycled water, and its use is feasible, safe, and consistent with all legal requirements. The revenue generated by the recycled water service provides the necessary funding to ultimately pay back the loan secured through the State's Clean Water State Revolving Fund to support the critical investment towards this beneficial water supply alternative from the limitations of the current potable supply. DISCUSSION Since the recycled water distribution system became operational in 2015, the Recycled Water Program has successfully completed the conversion of 47 out of the targeted 90 landscape sites intended for recycled water service connection as funded through the Clean Water State Revolving Fund loan/grant. This represents 92 irrigation meters out of the targeted 149 meters, not including the Valley Extension Phase. [Note: An additional seven recycled water sites, with nine meter connections, are located in the Staples Ranch area of east Pleasanton and supplied by Livermore.] The Recycled Water Program reached out to all targeted sites with known occupants (and followed up with vacant and for-sale properties over time), and responding customers were assisted in a timely manner through the conversion process. Staff has provided assistance and guidance to address any specific customer concerns, or specialized landscape features needing adjustments to comply with the State's recycled water regulations prior to connection. Examples include plumbing modifications to fountains and looping irrigation meters to abandon an inaccessible potable meter onsite but unconnected to the recycled water system. While the majority of these targeted customers have been receptive and appreciated the multiple benefits of converting their landscape irrigation service to recycled water, others (representing approximately 10% of the estimated projected total demand) have either not responded or failed to apply for an exemption from the requirement to convert Page 2 of 3