PC 091416 - Laserfiche WebLink

Hagen: Correct. Other links that we're going to have on our Pleasantonpermits portal is our business license renewal. Right now you can renew applications. You can't open new ones on -line. We are working on that. As soon as that becomes available, we'll be able to do that on here as well as you can search current businesses within the City. Commissioner Balch: And does that search the building license database? Hagen: Yes, the business search desk. So ultimately, we have really strived to have Pleasanton permits. com be our new, all around, better permitting experience. You know, you can do all of these things. We want it to be basically a business - friendly zoning check on -stop shop for all new businesses and existing businesses. Like we have shown earlier, all of the graphics, all of this is very fluid still at the moment. This is different from what you've seen in some previous presentations. It's going to continue to change. We're going to continue to add to it, so as we get more applications like the residential room additions and things like that, we're going to continue to add to this website, but this is ultimately something that we are very excited about and we're trying to get it out to the community, out to the business owners, we have a brokers group I believe next month we're going to be getting it out to, and other committees we've been to —the Economic Vitality Committee. We've been to the City Council. We've been to the PDA and so -forth and we're going to continue with that as well as the Chamber of Commerce in the future in some of their forums. So ultimately, it's just something we're super excited about and wanted to share with all of you tonight. Chair Ritter: Does it show the applicant where in the process it is in the plan check or any of that or is this just to get a permit? Hagen: This is just to get started. So the actual OpenCounter process, it is something you can go in and start. Once you get so far into the program, it's going to ask you to create a login. At that point, that's pretty much like you're in the nifty gritty details. But you can start and stop your application online as many times as you want and then once you submit to the City, that's basically going to be a start of your communication with the City. Once you submit and you answer all the questions and it's submitted directly to us, you're going to hear back directly from the planning division and the building division. Chair Ritter: Doesn't the City have a site that shows who's on next base? What's that site called? Hagen: Right, so that would be the first one. That's our Accela Citizen Access. Once you actually have a building permit submitted and it's accepted into Accela, it's given a building permit number. Then you can search it on Accela Citizen Access. It has all of the work flow in here where you can go in and check which divisions or departments have reviewed it, which have provided comments, which have approved it, and which are still outstanding. Chair Ritter: We're doing that right now? Hagen: Yes. PLANNING COMMISSION MINUTES, September 14, 2016 Page 19 of 22