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there is also the question of maintenance of that area with leaves falling down and birds flying through there. Ms. Steinle stated that the vehicles are organized based on the service that they need, and a lot of times they can be stacked in tandem; they would have to maneuver around the trees. She added that there is also fire lane emergency vehicle requirement as well, and the efficiency of operation is reduced if there is landscaping around the building. Commissioner Pearce noted that she certainly would not suggest putting a tree on the fire access and that it is not what she is suggesting. Commissioner O'Connor inquired if there is open parking all around service building. Mr. Henderson said yes. He stated that the area is well- organized and that they could potentially park cars stacked in lines. Ms. Steinle added that there is no storage of any parts or engines in the building. She noted that it is organized, unlike a service station that is not a visually attractive place to look at with parked vehicles that need repair. Commissioner O'Connor noted that the sales and display area are a very small piece of the entire acreage and inquired where customers will stand when they walk through and if they are going to see the tall service building. Ms. Steinle displayed a rendering showing a view from entry drive, noting that a six -foot tall wall surrounds the area where the service building is located. She pointed out that the service building is set back far enough so that it is not right up against the customer experience. She added that a customer standing at the entry will just see the architectural detail of the building and the rooftop screen that has a cornice as well. Mr. Henderson explained that when customers come and walk in from their car, they will see the service building but it is at a good distance and there is a wall and landscaping to break up that view. He noted that customer access is limited to the customer and employee lot, and the service building area is only for CarMax associates. Commissioner O'Connor noted that there is also wall around south side of property. Mr. Henderson replied that it is a seven -foot tall wall that is screened and articulated to break up the view a little bit. Ms. Steinle stated that it is the bioretention area and has a double row of trees. Commissioner O'Connor inquired if customers looking to purchase a car would be driving mostly into the northern parking lot to the sales building. PLANNING COMMISSION MINUTES, April 9, 2014 Page 6 of 9