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DISCUSSION <br /> When reviewing the Council Work Plan, it should be noted that many of its elements <br /> can be described generally as "special projects," meaning that they have a definite start <br /> and completion date and are not part of the City's regular ongoing service effort. <br /> Notwithstanding the impact of these special projects, the City Manager regularly takes <br /> steps necessary to ensure that ongoing services are consistent with providing quality <br /> customer service that meets community expectations. To that end, staff continually <br /> reviews workloads and makes changes where appropriate. These changes may involve <br /> efficiency improvements, reorganization of workload and in particular instances, such as <br /> significant planning or engineering projects, utilization of various types of <br /> consultants/contract services to ensure established timelines are met and as indicated <br /> previously, to assure that these modifications do not affect our continued effort to <br /> provide quality customer service. <br /> The attached draft 2017/2018 City Council Work Plan Priorities is a reflection of the <br /> above considerations as well as the City Council's discussion at the workshop and <br /> resulting direction to the City Manager for the coming two years. <br /> Approved by: <br /> Nelson Fialho <br /> City Manager <br /> Attachments: <br /> 1. Draft 2017/2018 City Council Work Plan Priorities <br /> 2. 2015-2016 Selected Accomplishments <br /> 3. General Plan Vision Statement <br /> 4. Organization Values Statement <br /> Page 4 of 4 <br />