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e Nelson/Nygaard will prepare presentation and handouts and facilitate meetings <br /> ® Discussion outcomes will be synthesized into separate summary memos to project <br /> management team staff <br /> 6.4 Presentation to City of Pleasanton City of Pleasanton City Council and <br /> Livermore Amador Valley Transit Authority Board of Directors <br /> ® Prepare outreach plan for pohcymakers of each entity <br /> ® Make two (2)presentations to each entity for a total of(4)presentations <br /> o Presentation format will be determined working with project management team <br /> staff <br /> o First presentation will follow the completion of the survey to highlight the <br /> existing conditions, findings and survey outcomes, and a second following Task 8 <br /> to discuss the potential alternatives and their likely implications from a policy <br /> perspective <br /> o Nelson/Nygaard will prepare presentation to be made by project manager Joey <br /> Goldman Joey Goldman will be prepared to address questions <br /> o Provide a Summary memo of each meeting to project management team staff that <br /> synthesizes discussion outcomes <br /> TASK 7: COMMUNITY •UTREAC <br /> This task will identify who is using existing services, where service improvements may be <br /> needed, and what areas might be over or underserved Nelson/Nygaard will use an approach that <br /> will seek to gamer clear and concise information, comments, and feedback from users, their <br /> family members, and potential beneficiaries An Outreach Plan will be developed to detail <br /> logistics and expectations of the following approaches <br /> 7.1 Focus Groups with Riders and Non-Riders <br /> ® Organize three (3) focus group meetings <br /> o LAVTA Riders <br /> o PPS Riders <br /> o Non-Riders <br /> e The roster of potential participants of this focus group will be developed in collaboration <br /> with project management team staff <br /> m Work with project management team staff to determine a possible incentive to encourage <br /> participation and aid in recruitment <br /> ® Focus meetings will be structured using key questions and topics designed to produce a <br /> lively and robust discussion Questions may include <br /> o What is attractive about the program? <br /> o Is there any stigma associated with riding paratransrt7 <br /> o How effective is public information about the program? What tools could enhance <br /> the program? <br /> o What are areas in need of improvement? Are there particular groups or areas that <br /> are not currently being served adequately? <br /> o What is the potential for new markets and/or expansion of current programs? <br /> 14IPage <br />