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2. The City Manager notifying the City Council, and providing the City Council with the option to discuss the suspension at a future City Council meeting. 3. Notice provided to customers via water bills, as well as notices on the City's website, stating the time period of such suspension (e.g.the starting and ending of dates). 4. After reaching the ending date of any suspension of excess use penalties, customers will not be subject to the possibility of any re-imposed excess use penalties until a full billing cycle beyond the suspension occurs. 9.30.110 Prohibition of certain water uses. During the time this chapter is in effect: A. It is unlawful for any customer to use water obtained from the water system of the city of Pleasanton through fraud, including misrepresentation made to obtain a particular allocation. B. It is unlawful for any customer to waste water. As used herein, the term "waste" means: 1. Use of potable water between 9:00 a.m. and 6:00 p.m. to irrigate grass, lawns, ground- cover, shrubbery, crops, vegetation, and trees, with the exception of hand watering and drip irrigation; 2. The application of potable water to outdoor landscaping in a manner that causes runoff such that water flows onto adjacent property, non-irrigated areas, private and public walkways, roadways, parking lots, or structures; 3. Use of potable water to irrigate outdoor landscaping during and within 48 hours after measurable rainfall; 4. Use of potable water to wash down sidewalks, walkways, driveways, parking lots, open ground or other hard surface areas by the direct application of water thereto; 5. Allowing potable water to escape from breaks within the customer's plumbing system for more than eight hours after the customer is notified or discovers the break; 6. Use of water in non-recirculating decorative ponds, fountains, and other water features; - - - - - •- - - - - . - - - , 7. The serving of drinking water other than upon request in eating or drinking establishments, including, but not limited to, restaurants, hotels, cafés, cafeterias, bars, or other public places where food or drink are served and/or purchased; 8. Use of potable water for any purpose in excess of the customer's allowed usage as provided in Section 9.30.070. 9.30.120 Adjustments. A. Any customer who believes that the application of the provisions of this chapter results in unfair treatment or causes undue hardship may seek an adjustment in the customer's allocation. B. Such customer shall request the adjustment in writing and shall state with specificity the reasons why the adjustment is warranted, and provide any applicable supporting documentation. Page 7 of 8