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08
City of Pleasanton
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2016
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08
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11/30/2016 1:10:09 PM
Creation date
6/1/2016 8:52:47 AM
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CITY CLERK
CITY CLERK - TYPE
AGENDA REPORT
DOCUMENT DATE
6/7/2016
DESTRUCT DATE
15Y
DOCUMENT NO
08
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DISCUSSION <br /> PerfectMind Technology, Inc. was established in 2000, with a track record of successful <br /> implementations in 21 countries, including health and education markets. In 2010, <br /> PerfectMind Technology, Inc. expanded into the public sector with their first client being <br /> the Richmond Olympic Oval in British Columbia. The Oval was built for the 2010 <br /> Olympics Winter games in British Columbia, and since then has been converted into an <br /> immense recreation center hosting hundreds of programs and events annually. In <br /> 2015, the Los Gatos-Saratoga Recreation District and the cities of Cupertino and <br /> Brentwood have also selected PerfectMind Technology, Inc. as their recreation <br /> management software vendor. More recently, the cities of Walnut Creek and San <br /> Ramon have identified PerfectMind Technology, Inc. as their preferred vendor under <br /> consideration. <br /> PerfectMind Technology, Inc. is an advanced cloud-based product which provides all <br /> the necessary functionality, plus many additional features as well as mobile <br /> applications. The system would provide departmental interconnectivity with real time <br /> access to customer information at any location. The product offers a fully customizable <br /> management solution with the ability to automate many tasks which are now <br /> accomplished manually, from calculating instructor payments to notifying wait-listed <br /> customers of availability in programs via email or text. The system encourages a <br /> paperless environment, with the ability to scan documents and attach to an electronic <br /> record (a key requirement not available with Active Net). <br /> In addition, the PerfectMind Technology, Inc. marketing tool with integrated email will <br /> enable staff to analyze membership usage, define our market, and appeal to <br /> prospective clients. Targeted email campaigns, promotions, or newsletter can be <br /> tailored based on customer interests (another key requirement not available with Active <br /> Net). As a result of the email/text functionality, the City will be able to reduce reliance <br /> on another software vendor, thereby reducing staff time and product costs. Customers <br /> can share their recreational activities with friends via social media. PefectMind's <br /> Technology, Inc. calendar syncs with Microsoft Outlook, Google Calendar, Android, and <br /> Apple iOS calendars for added customer convenience (another key requirement not <br /> available with Active Net). <br /> Access to the system is available via the internet and from any mobile device with <br /> access to the intemet, via a mobile responsive interface. Customers will be able to <br /> access public areas of the system to take advantage of the Community Services <br /> Department offerings, including: <br /> • Activity/Program Registration <br /> • Facility Rental Reservations <br /> • Membership <br /> • Special Events <br /> Page 3 of 4 <br />
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