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Activity/ Total Actual/ Budget Service Estd.#of Units FY2015-16 FY2016-17 BMR Unit/Loan Onboarding and Compliance 115 Monitoring(Fixed) (annual) $14,850 $14,375 New BMR Unit Sales Process ("Lotteries"), (0 forecast for $0 $0 Marketing and Applicant Screening FY 2016/17) Resales of BMR Units &Other FTHB Program 10 to 15 Services(Variable/As Needed) (estimated) $20,800 $20,800 Subtotal: $35,650 $35,175 Additional Services Contingency(10%): $3,565 $3,518 Total: $39,215 $38,693 The implementation of the proposed service agreement will result in a higher level of service to the public (both existing BMR owners as well as prospective first time homebuyers). In addition, the agreement is expected to create greater efficiencies at the staff level and ensure a higher level of program compliance through more regular and systematic monitoring of current BMR owners. If approved, staff will coordinate with Hello Housing in January to begin the process of onboarding (i.e., digitizing) of files necessary for the loan monitoring services and the establishment of BMR homebuyer services for any BMR new homes or resales. ECHO Housing As described earlier, the cities of Pleasanton, Livermore, and Dublin collaborated in 2014 to issue a Request for Proposals (RFP) to identify agencies that could administer applicant processing and homebuyer counseling services for the cities' BMR homeownership programs and other first time homebuyer programs, which were previously provided by the Tri-Valley Housing Opportunity Center (TVHOC). Hello Housing was selected as the firm most qualified to provide the BMR administration services requested in the RFP; however, Hello Housing does not provide first-time homebuyer education services required by the City's first time homebuyer programs and by many state and federal down payment assistance programs. In May 2015, TVHOC terminated its lease of the building owned by the City of Livermore at 141-A North Livermore Avenue. The agency reduced its staff and now operates out of space shared with National Budget Planners, a non-profit credit counseling agency. Any services currently provided by TVHOC to Pleasanton residents are credited against the existing debt obligation to the cities described in the Reorganization and Services Agreement between the TVHOC and the three cities executed in 2014. This agreement allows TVHOC to reduce its debt obligation to the cities through its remaining core services. It does not include targeted outreach and marketing of the cities' first time homebuyer programs or the development of a pool of qualified applicants for the cities' programs. ECHO Housing has a long history of providing fair housing services in the Tri-Valley from their office located at the Livermore Multi Service Center. The proposed agreement would be separate from the City's existing contract for tenant-landlord and fair housing Page 3