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Exhibit A Scope of Work Program Description ECHO will provide the services described herein as requested by the Cities and will maintain staff and resources able provide local, homebuyer education and housing referral services which will support the affordable housing programs of the Cities. The Housing Assistance Center, located in Livermore, will provide a general reference service informing interested parties of affordable housing and homeownership opportunities in Livermore, Pleasanton, and the Tri-Valley. Location of Services & Staff ECHO will establish the Housing Assistance Center to be located at 141 North Livermore Avenue. The Housing Assistance Center will be supported by a housing counselor (0.57 FTE) and a receptionist (.51 FTE) on site. ECHO will provide regularly scheduled office hours accessible for walk-in clients, referrals and appointments a minimum of three days per week. Referral services will be provided by phone from ECHO's other offices when the Housing Assistance Center is closed. Scope of Services ECHO will provide the following activities under the Agreement: 1) Pre- and post-purchase education and counseling services, including but not limited to: homebuyer counseling, financial education and credit repair counseling, and other activities related to identifying and preparing first-time homebuyers for homeownership and mortgage financing opportunities provided through a variety of local, state and federal programs. 2) 8-hour homebuyer education workshops necessary to meet the qualifications of the Cities' first time homebuyer programs to be provided on a bi-monthly basis. Educational resources either through workshops or at-home study courses for City first- time homebuyer program applicants. 3) Maintain a list of households seeking housing opportunities for use in marketing the cities programs. 4) Maintain a listing of local lenders, realtors, and title companies that are available to provide services to households interested first-time homebuyer opportunities and act as a coordinating point of contact for mortgage assistance resources for first-time homebuyers in Livermore.