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connectivity in Pleasanton is a problem, however, depends to some degree on <br /> one's perspective. <br /> Certainly, connectivity problems were an issue during the focus groups, <br /> although they were far from universal. The mean numeric ratings of such <br /> problems, however, are about midway between "not a problem" and "a minor <br /> problem." Yet when we look at the absolute proportions of business executives <br /> who say they encounter major problems, we view the magnitude of the <br /> response as being far from trivial. From our perspective, Pleasanton has a <br /> connectivity problem with respect to both Internet and cell phone service. <br /> Also apparent from the survey results is that most businesses would like the City <br /> to do something about the problem. Not much more than a quarter feel the <br /> City should not play a role. <br /> What this role or these roles should be is not entirely clear, but it would appear <br /> that ensuring consistency in service quality community-wide is central. Other <br /> relatively strong opinions include taking on a leadership role and providing or <br /> facilitating the provision of actual Internet and cell phone services. As the focus <br /> groups were ambiguous on this point as well, we are forced to conclude that <br /> the City is largely on its own in deciding what to do —which could either be a <br /> burden or prove to be an advantage. Irrespective of specific actions, however, <br /> most of the business community would appear to want the City to do <br /> something. <br /> CITY OF PLEASANTON: 2015 SURVEY OF BUSINESS EXECUTIVES 38 <br />