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Finally, it seems perhaps particularly important to note that more than nine in ten businesses anticipate they will still be in Pleasanton two years from now. Complaints and concerns notwithstanding, there is clearly almost no tendency to want to flee. What About Doing Business With the City? Another concern that emerges from the survey and was also a topic of considerable discussion during the focus groups is the perception that the City has rules and regulations that can make it challenging either to develop a new business or to accomplish things as established business. A secondary issue is a lack of parking, particularly downtown. The former sentiment was far from universal in the focus groups, however, and the majority of businesses responding to the survey found the permitting process in particular very or somewhat easy. Moreover, this proportion has increased by twelve percentage points in the past three years. While this increase is not statistically significant, that outcome is likely due to the fairly small size of the subsample involved. The increase itself is almost surely worthy of note; commendation of the appropriate staff may also be in order. This suggestion is reinforced by the strongly positive ratings achieved by the permitting staff themselves. If the process is challenging, probably due at least in part to the fact that the City has exceptionally high standards, the City would appear to be making progress in doing what it can to ease the path. What About the City's Infrastructure? All but two of the ratings of the City's infrastructure are above the level of good; those that fail to meet this mark are telecommunications services and public are the subject of an entire series of questions transportation options. The former a subject q CITY OF PLEASANTON: 20 1.5 SURVEY OF BUSINESS EXECUTIVES