13 - Laserfiche WebLink

Table 1 REASONS FOR THESE POSITIVE ASSESSMENTS Frequency Percent Customers Are Loyal - 5 1.6 I Work Here 5 1.6 City Is Very Organ ized (General) - - 5 1.6 Quiet City 3 .9 There Is Lots Of Shopping Available 3 .9 None/Nothing 6 1.9 Other 104 32.5 Reasons for negative (fair or poor) assessments of the city as a place to do business were transcribed verbatim due to a lack of sufficient clustering and are presented below. Themes that appear to emerge from these remarks include rules, regulations, and processes that make it hard to start a business or get things done and a lack of parking. The first of these was a theme in 2012 as well. Interestingly, there were also a number of positive remarks in answer to this question in 2015. Reasons for Assessments of Fair: • It is not the best, but it is not terrible. Not a whole lot of people. • Most of my customers are in San Jose. The location, it's far from San Jose. • I don't require too much support from the City. They do seem like they have good resources. They take care of the city. They are clean and organized. • I guess it depends on the field of business you are in. There is not enough parking in the city for business customers. And the road that we are on has a weight limit, so it makes it to where the delivery trucks have to travel on the roads illegally. A lot of the officers will ticket the people that are parked illegally, even if it is temporary. They will watch just to catch them. So they need to re-survey the roads. • Some government regulations, the cost of running is not competitive. Taxes, regulations, and in general. Its not bad, but not excellent. • I own a machine shop, and the hazmat regulators and fire department hassle my business operating. They show up randomly and expect CITY OF PLEASANTON: 2015 SURVEY OF BUSINESS EXECUTIVES 2