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THE CITY OF <br /> =.-;`"V 1 7 <br /> ' <br /> 1 CITY COUNCIL AGENDA REPORT <br /> pLEASANTON. <br /> August 18, 2015 <br /> City Manager <br /> TITLE: REVIEW AND CONSIDER THE COMMUNITY SURVEY RESULTS <br /> SUMMARY <br /> The Pleasanton City Council on April 21, 2015, approved a contract with Fairbank, <br /> Maslin, Maullin, Metz & Associates (FM3) to prepare and conduct a survey of <br /> Pleasanton resident satisfaction with city services and quality of life. The survey was <br /> conducted from June 3-15, 2015. City residents remain very satisfied with the quality of <br /> life in Pleasanton, again producing some of the highest ratings seen in the state. Curt <br /> Below, Vice-President and Chief Operating Officer of FM3, will discuss the results in <br /> detail at the meeting. <br /> The survey provides baseline data for the performance of city staff both in terms of the <br /> ratings of Departments and in the evaluation of the overall professionalism, courtesy <br /> and competence of city employees. <br /> RECOMMENDATION <br /> Staff recommends the City Council accept the survey report from FM3. <br /> FINANCIAL STATEMENT <br /> None <br />