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ATTACHMENT 2 0 0000 00 t� ir 000 �J 00 technologies Exhibit C Maintenance and Support Agreement Tyler Technologies, Inc. will provide you with the following maintenance and support services for the Tyler Software licensed to you. Capitalized terms not otherwise defined will have the meaning assigned to such terms in your License and Services Agreement. 1. Term. We provide maintenance and support services on an annual basis. The initial term commences on the date when we make the applicable Tyler Software available to you for downloading(the "Available Download Date")and remains in effect for one(1)year. Provided the parties execute the Tyler Agreement on or before May 20, 2015,Tyler will make the Tyler Software Available on May 20, 2015. The term will renew automatically for additional one(1)year terms at Tyler's then-current maintenance and support fees, unless terminated in writing by either party at least thirty(30)days prior to the end of the then-current term. 2. Maintenance and Support Fees. The maintenance and support fees for the Tyler Software licensed to you are listed in the Investment Summary of your Tyler Agreement. Those amounts are payable in accordance with our Invoicing and Payment Policy. We will provide you with at least forty-five(45)days written notice of any change in your annual maintenance and support fees. We reserve the right to suspend maintenance and support services if you fail to pay undisputed maintenance and support fees within sixty (60) days of the due date. We will reinstate maintenance and support services only if you pay all past due maintenance and support fees, including all fees for the periods during which services were suspended. 3. Maintenance and Support Services. As long as you timely pay your maintenance and support fees,we will, consistent with our then-current Support Call Process: 3.1 perform our maintenance and support obligations in a professional,good,and workmanlike manner, consistent with industry standards,to conform the Tyler Software to the warranty set forth in your Tyler Agreement; provided, however,that if you modify the Tyler Software without our consent,our obligation to provide maintenance and support services on and warrant the Tyler Software will be void; 3.2 provide telephone support during our established support hours; 3.3 maintain personnel that are sufficiently trained to be familiar with the Tyler Software and Third Party Software in order to provide maintenance and support services; 3.4 provide you with a copy of all releases to the Tyler Software(including updates and enhancements) that we make generally available without additional charge to customers who have a maintenance and support agreement in effect;and VS Wier 18