10 - Laserfiche WebLink

ATTACHMENT 2 deadlines and milestones when such failure is due to Force Majeure or to the failure by your personnel to provide such cooperation and assistance(either through action or omission). SECTION D—MAINTENANCE AND SUPPORT We will provide you with maintenance and support services for the Tyler Software under the terms of our standard Maintenance and Support Agreement, as amended by the Professional Services Agreement between Tyler and Client. You agree to pay us the annual maintenance and support fees,as amended by the Professional Services Agreement between Tyler and Client, in accordance with our Invoicing and Payment Policy. SECTION E—THIRD PARTY PRODUCTS 1. Third Party Hardware. We will sell, deliver, and install onsite the Third Party Hardware, if you have purchased any,for the price set forth in the Investment Summary. Those amounts are payable in accordance with our Invoicing and Payment Policy. 2. Third Party Software. Upon payment in full of the Third Party Software license fees,you will receive a non- transferable license to use the Third Party Software and related documentation for internal business purposes only. Your license rights to the Third Party Software will be governed by the Third Party End User License Agreement(s). 2.1 We will install onsite the Third Party Software. The installation cost is included in the installation fee in the Investment Summary. 2.2 If the Developer charges a fee for future updates, releases, or other enhancements to the Third Party Software, we shall provide you written notice as soon as reasonably possible, and you will pay such additional future fee or no longer have access to such Third Party Software. 2.3 The right to transfer the Third Party Software to a replacement hardware system is governed by the Developer. You will give us advance written notice of any such transfer and will pay us for any required or requested technical assistance associated with such transfer. 3. Third Party Products Warranties. 3.1 We are authorized by each Developer to grant or transfer the licenses to the Third Party Software. 3.2 The Third Party Hardware will be new and unused, and upon payment in full, you will receive free and clear title to the Third Party Hardware. 3.3 You acknowledge that we are not the manufacturer of the Third Party Products. We do not warrant or guarantee the performance of the Third Party Products. However, we grant and pass through to you any warranty that we may receive from the Developer or supplier of the Third Party Products. 4. Maintenance. If you have a Maintenance and Support Agreement in effect,you may report defects and other issues related to the Third Party Software directly to us, and we will(a)directly address the defect or issue,to the extent it relates to our interface with the Third Party Software;and/or(b)facilitate resolution with the Developer, unless that Developer requires that you have a separate,direct maintenance agreement in effect with that Developer. In all events, if you do not have a Maintenance and Support 'd •. tyler 4