07 - Laserfiche WebLink

(f) A program to ensure that all reasonable steps are taken to contain untreated wastewater and prevent discharge of untreated wastewater to Waters of the United States and minimize or correct any adverse impact on the environment resulting from the SSOs, including such accelerated or additional monitoring as may be necessary to determine the nature and impact of the discharge. C. Sanitary Sewer Overflow Response Plan COLLECTION SYSTEM SERVICE CALL RESPONSE, AND SANITARY SEWER OVERFLOW RESPONSE, HANDLING AND REPORTING This procedure is intended to outline the minimum steps to be taken by City personnel. The procedural steps indicated are general in nature. All steps will not apply in all cases. Additional steps may be necessary in some cases. The procedures must be used with common sense based on experience with the Collection System and applicable regulatory provisions. It is the responsibility of the Utilities Division Superintendent, under the supervision of the Director of Operations Services to ensure that the service calls are handled in the manner as herein described. The Environmental Services Manager will assure all appropriate reports are prepared and filed for City use or as may be required by regulatory agencies. RECEIVING A CALL/RECORDING VITAL INFORMATION A. Calls Received by Call Center(Working Hours M-F 0700 to 1515 Hrs.) Notify the Duty Operator or Chief Utility System Operator B. Calls received by Police Department Personnel;After Hours,Weekends,Holidays Contact Duty Operator at his/her home or standby cell phone (925)437-3992. The Chief Utility System Operator is responsible for insuring that a Duty Operator is always on call. Monday-to-Monday standby is rotated among the Duty Operators, and employees may trade this duty. When a trade is made the worker assuming standby duties shall notify the Chief Utility System Operator. C. Lift Station Related Service Calls Wastewater Lift Stations are equipped with a multiple alarms that send information of critical equipment to a centralized SCADA system. This, in turn, will inform the on call Duty Operator of any problems associated with the lift stations on a 24/7 basis. D. General 24IPage