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Page 14 of 20 Alameda CTC Paratransit Program Plan Application Application Period July 1, 2014 through June 30, 2015 The chart below summarizes the eligible service types and their basic customer experience parameters; this is followed by more detailed descriptions of each. •Service Timing Accessibility Origins/ Eligible Po ulation Destinations P Pre- Origin-to- People with disabilities ADA Paratransit scheduled Accessible Destination unable to ride fixed route transit Pre- Origin-to- People with disabilities Door-to-Door Service scheduled Accessible Destination unable to ride fixed route transit and seniors Taxi Subsidy Same Day Varies Origin-to- Seniors and people with Destination disabilities Pre People with disabilities Specialized Van scheduled & Accessible Origin-to using mobility devices that Same Day Destination require lift-or ramp- equipped vehicles Accessible Shuttles Fixed Accessible Fixed or Seniors and people with Schedule Flexed Route disabilities Round Trip Group Trips Pre Varies Origin-to- scheduled and people with scheduled Destination disabilities Vulnerable populations with Volunteer Drivers Pre- Generally Not Origin-to- special needs, e.g. scheduled Accessible Destination requiring door-through-door service or escort Mobility Management N/A N/A N/A Seniors and people with and/or Travel Training disabilities Scholarship/Subsidized N/A N/A N/A Seniors and people with Fare Programs disabilities Note.on ADA Mandated Paratransit: Programs mandated by the American's with Disabilities Act are implemented and administered according to federal guidelines that may supersede these guidelines; however all ADA-mandated programs funded through Measure B or the VRF are subject to the terms of the Master Programs Funding Agreement. Interim Service for Consumers Awaiting ADA Certification:At the request of a health care provider,or ADA provider,city-based programs must provide interim service through the programs listed below to consumers awaiting ADA certification. Service must be provided within three business days of receipt of application.