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10
City of Pleasanton
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CITY CLERK
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AGENDA PACKETS
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2013
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091713
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9/25/2013 12:22:13 PM
Creation date
9/12/2013 4:14:55 PM
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CITY CLERK
CITY CLERK - TYPE
AGENDA REPORT
DOCUMENT DATE
9/17/2013
DESTRUCT DATE
15Y
DOCUMENT NO
10
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Consolidated Dispatch Study for the Pleasanton and Pleasanton Police Department, The City of Pleasanton, <br />Livermore Police Departments CA <br />be equitably distributed among the stakeholders. The architecture will examine the costs of <br />staffing and operating a consolidated communications center as well as the cost of technologies <br />to be used in the consolidated center. Recommendations for funding models that distribute the <br />cost of operating the consolidated center will be provided. <br />Deliverables <br />The results of our work will be reported in two deliverables. The following summarizes each <br />deliverable: <br />Deliverable 1 — Draft Consolidation Report <br />Our project team will prepare an initial draft of report describing the consolidation options, <br />benefits, requirements, costs and recommendations. This report will include the following <br />components: <br />• Consolidation Options <br />• Consolidation Benefits <br />• Technology Requirements, Costs and Recommendations <br />• Facility Options <br />• Projected Call Volume and Workload <br />• Projected Staffing Levels and Scheduling Models <br />• Governance and Funding Model and Organizational Structure <br />• Procedures, Policies and Protocols <br />• Human Resources <br />• Training <br />• Funding Model and Cost Analysis <br />• Implementation Plan and Timeline <br />This plan will developed in accordance with the following outline: <br />1. Executive Summary and Summary of Recommendations <br />2. Analysis of Current Conditions <br />2.1. Site Assessments, Interviews and Site Inventories <br />2.2. Operations, Staffing, Service Levels, and Call Volumes <br />2.3. Technical Systems Assessments <br />2.4. Facility Assessments <br />3. Feasibility of Consolidation <br />3.1. Strategic Considerations <br />2 C August 9, 2013 by 2:00 PM 19 <br />
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