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Consolidated Dispatch Study for the Pleasanton and Pleasanton Police Department, The City of Pleasanton, Livermore Police Departments CA The Governance Architecture will provide Recommendations in the following areas: • Strategies and Best Management Practices that can be Incorporated into a Consolidation of Public Safety Communications Centers • Navigating the Political Environment; Identifying and Addressing Stakeholder Concerns • Legal Structure for Governance • Governance Model • Will consolidation save money? • How will accountability be ensured? • How will Consolidation Affect Local Autonomy? Human Resources Architecture Determining the staffing requirements for a consolidated communications center is a difficult task that must include an assessment of the impact on work processes, training needs, job content, impact on organizational structure, and often the harmonization of pay and benefits. To be done properly, this requires a comprehensive strategic staffing plan that includes two major outputs: staffing strategy and staffing plan. A careful distinction must be made between what is necessary to support the optimal consolidation and that which is necessary to carry out a final decision to consolidate and what form that consolidation will take. The staffing requirements for each organizational model will be considered. A strategic staffing plan will be developed that provides recommendations for the optimal number of staff to effectively answer and process incoming emergency calls and the dispatching of emergency responders. How staff should be deployed to effectively manage non - emergency and other administrative functions without a negative impact to emergency call service level objectives. The Human Resources Architecture will also consider how will pay, benefits, labor relations, recruitment and retention, and other human resource requirements be harmonized for maximum benefit. Technology Architecture Public safety information systems play an important role in the effective operations of a public safety communications center. Relying on data collected during the site visits and observations and during the interview process, our project team will provide recommendations relative to these information systems including voice radio, CAD, mapping systems, alerting systems, system -to- system interfaces, network connectivity, NG9 -1 -1 systems, video systems, etc. The Technology Architecture will identify the current condition of these systems and their ability to be used in a consolidated environment, identify technological gaps in supporting a consolidated environment, risks, and back -up and redundancy impacts. Economic Architecture One of the primary goals of the Cities is to examine the feasibility for potential long -term cost savings and efficiencies that can be gained by sharing personnel, equipment and facilities. The Economic Architecture will examine how much consolidation will cost and how those costs can 2 C August 9, 2013 by 2:00 PM 18