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The Contractor shall be responsible for responding to ALL CALLS(including potentially false calls) from designated City officials.This service will be included in the monthly preventative maintenance costs. 3.1 Monitoring Emergency Calls Upon completion of emergency work,the Contractor shall call the City Traffic Engineering Division to notify City staff that the emergency work has been completed. 3.2 Liquidated Damages It is understood and agreed that failure on part of the Contractor to respond within one (1) hour, under normal conditions for emergency calls as provided in Section 3.0,will cause the City to suffer an unascertainable amount of damages. Contractor agrees to pay to the City,not as a penalty but as liquidated damages,the amount of$100 per hour that the Contractor is late to arrive. This amount is to be deducted from any payment due or to become due to the Contractor. 3.3 Non-emergency Service All other non-emergency calls shall be responded to within 24 hours or as mutually agreed upon between the City Traffic Engineering Division and Contractor for each individual service call. 4. SIGNAL UPGRADES AND INSTALLATIONS The Contractor shall, if requested, install, modify and/or upgrade traffic signals or traffic safety devices. All additional work shall be performed to the satisfaction of the City Traffic Engineering Division. No additional work shall be commenced or undertaken by Contractor without written approval by the City Traffic Engineering Division.Additional work shall be performed in accordance with the most current version of the California Manual of Uniform Traffic Control Devices, State of California Department of Transportation Standard Plans and Standard Specifications, and the City of Pleasanton Community Development Standard Specifications and Details. This work shall be performed within the time limit established by the City Traffic Engineering Division and at the mutually agreed upon price. City shall retain the right to perform any additional work by use of City forces or,in the alternative, to advertise such work for bids. 5. RECORDS 5.1 Intersection Records Traffic Signal Maintenance Contract Contract No. Attachment 3—Scope of Work Page 7