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The Contractor shall provide a traffic signal technician with a minimum of three years experience in traffic signal repairs. The technician shall be familiar with the NAZTEC 980 and NAZTEC 2070 CONTROLLER systems, currently in operation in the City. The Contractor shall provide a 24-hour service for knockdowns and other signal related emergencies. All personnel for Contractor that may be dispatched shall have continuous communication access through two-way radio,pager,and/or cellular phone. Response times are detailed in Section 3 or this document. The Contractor shall provide adequate shop facilities, spare traffic signal components and a lab equipped to operationally test a complete NAZTEC 980 or 2070 signal controller assembly for an extended period. The Contractor shall furnish spare traffic signal controllers, detectors, conflict monitors,etc.,when the original unit must be replaced or are in the laboratory for repairs. The Contractor shall keep a large stock of common replacement components for a typical traffic signal system in the City. The replacement component types,quantities and storage location shall be adequate to meet the Emergency and Non-emergency Service time requirements detailed in Section 3 of this document. The Contractor shall supply proper field equipment and tools with the technician at all times so he may sufficiently address any problem with the traffic signal as well as maintain communication with the City. This shall include, but not be limited to: PDA or Smartphone for uploading and downloading new service calls and service call completion,cell phones for communication with the City and a laptop computer with the appropriate hardware and software to configure, operate, or troubleshoot the traffic signal equipment. The Contractor shall offer alternatives to the existing traffic signal equipment to meet the changing demand, when directed by City. The Contractor shall cooperate with the City Traffic Engineering Division of the Community Development Department in recalibrating signal timing and progression. The Contractor shall not change signal timing except under the direction of the City Traffic Engineering Division of the Community Development Department. The Contractor shall cooperate with the Police Department, Fire Department, Maintenance Department and other City departments in cases of emergency. The Contractor shall refer all questions from the public not covered under this Agreement to either the City Traffic Engineering Division of the Community Development Department or the City Police Department. Traffic Signal Maintenance Contract Contract No. Attachment 3—Scope of Work Page 2