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Page 11 of 21 <br /> Alameda CTC Paratransit Program Plan Application <br /> Application Period July 1, 2013 through June 30, 2014 <br /> • n in-kind City contribution of$50,094 or 9%of the total budget will be used to cover customer <br /> service and outreach activities such as outreach/education in the community to local service <br /> providers, providing information and referral services on transit opportunities for community <br /> esidents, resolving rider issues and concerns, completing surveys and evaluations, and dealing with <br /> he daily customer service needs that arise in operating a door-to-door program. <br /> MISCELLANEOUS <br /> 19. If you have any additional notes or clarifications you would like to provide about your <br /> program plan, please include them here. (max. 500 characters) <br /> he City of Pleasanton is requesting Measure B pass through dollars to continue funding its core <br /> ransit service,the Door-to-Door Paratransit Service. For FY 13-14, the City will provide <br /> $366,550.62 or 66%of the funding to operate this important service. The City also provides a Fee <br /> • ssistance Program which is available to low-income residents to help them pay for up to 50% of <br /> heir transit tickets. In FY 11-12, the City subsidized the purchase of 110 paratransit tickets to over <br /> 0 low-income residents. <br /> Effective July 1, 2012, PPS staff implemented the new Alameda CTC age criteria for Door-to-Door <br /> Services(70 years of age)and the City of Pleasanton is now in full compliance with Alameda CTC <br /> funding guidelines. <br /> he City of Pleasanton will also provide a 15% subsidy or$15,733 towards the continued operations <br /> f the Downtown Route Shuttle for FY 13-14 and FY 14-15. <br /> • s a very strong supporter of senior and ADA transportation, the City of Pleasanton's long term <br /> ommitment and financial contributions to these services for its residents is unique among cities in <br /> • lameda County. <br />