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TDA 4.5 Document E(a) <br /> Page 7 <br /> early but sometimes the buses are not on time. Then you miss your <br /> appointment." <br /> Suggestions for improvements were noted as part of the assessment; however they <br /> focused on increasing service and thereby increasing budget allocations which are <br /> difficult to achieve in this economic climate. The consultants also advocated for <br /> an effective inter-county transportation agreement to improve accessibility for <br /> residents to cross between Alameda, Contra Costa, and Santa Clara Counties. <br /> City representatives will be using the assessment findings to help educate decision <br /> makers, as well as, residents on the local needs. The development of a community <br /> —based strategic plan is also part of the next steps in this process in order to <br /> address community needs. (Eastern Alameda County 2011 Human Services Needs <br /> Assessment: Findings Report February 2012) <br /> City of Pleasanton Paratransit Needs <br /> In reviewing ridership trends, PPS staff has determined that the most impacted <br /> time for service is weekdays between 10:00 a.m. to 2:00 p.m. For FY 2013-14, <br /> staff is recommending eliminating Saturday Door-to-Door Service and using <br /> those resources to backfill the rider prime times. This would be the most effective <br /> use of staff time and resources. LAVTA will provide Dial-A-Ride service for <br /> those Pleasanton ADA riders during Saturdays as it currently does on Sundays. <br /> Pleasanton Paratransit Services cannot keep up with the growing need for region- <br /> wide paratransit services, especially medical appointments. This need continues to <br /> increase as hospitals consolidate, doctors specialize, and there are limited HMO <br /> affiliates. <br /> With the continuing economic challenges, there will be an increased need to try <br /> and help seniors subsidize their trips. Increased requests for the City of <br /> Pleasanton's Fee Assistance Program will continue to occur. With limited general <br /> fund support, this program will not be able to keep up with the demand for <br /> financial need and thus low-income seniors will not be able to afford to use the <br /> PPS program. <br /> Limited availability of MTC TDA 4.5 transportation funds and Measure B pass- <br /> through dollars creates challenges in trying to meet the demand for paratransit <br /> services. Staff will have to carefully evaluate the limited resources and make <br /> decisions on how to best allocate these dollars. <br /> Marketing and Outreach <br />