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TDA 4.5 Document E(a) Page 2 part-time Driver Trainer completes on-going safety training and driver audits to assure that the drivers maintain the highest safety standards. A Recreation Supervisor and Community Services Manager provide management for the program. The Door-to- Door fare structure is divided into two areas of service: (1) in-town service, and (2) out-of-town service. Pleasanton residents pay $3.00 for in-town service, and $3.50 for out-of-town service. Residents living in Sunol and the unincorporated areas of Pleasanton pay $3.50 for in-town service, and $4.00 for out-of-town service. Drivers punch the client's fare card according to the destination. The City of Pleasanton also funds a Fee Assistance Program for all residents that meet Federal Housing and Urban Development (HUD) income guidelines. Seniors who qualify may ride at a 50% discount, up to $200 per year. The PPS service area covers all of Pleasanton, its unincorporated areas, and Sunol. Limited service to medical appointments in Livermore, Dublin, and San Ramon is permitted to specific, approved destinations. Statistical record keeping for PPS is done through Novus, an automated scheduling and records management software. Records are kept on clients and escorts/guests, transported lift-assisted trips, in-service miles, in-service hours, cancellations, trip purpose, rides-per-hour, on-time performance, and denials. This data is submitted annually to the Metropolitan Transportation Commission (MTC) as part of the funding requirements. Downtown Route (DTR) During FY 2007-08, the City piloted a fixed route service called the Downtown Route (DTR), funded through the City's general fund. The service began on January 14, 2008, and continued through January 14, 2009. DTR continues operation through FY 2012-13 through an Alameda County Transportation Commission (Alameda CTC) Measure B Gap Grant for $43,824. The program provides a creative, same-day and cost-effective transit alternative for PPS clients that have minimal mobility limitations. DTR provides a bridge between existing Wheels fixed-route service and more costly door-to-door paratransit service. PPS riders are able to select the type of transit service that best fits their needs, which may vary with weather conditions and personal health. For FY 2012-13, the DTR was adjusted to a three (3) day-a-week program offering 2,940 rides to eligible riders. This adjustment was made to meet the ridership demand for the program. The program consists of a pre-determined, scheduled route connecting three (3) senior housing complexes to Downtown