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DISCUSSION <br /> In collaboration with the cities of Dublin, Livermore, and Pleasanton, staff began <br /> working with Resource Development Associates (RDA) to update the Needs <br /> Assessment in November 2010. RDA used a mixed method research approach that <br /> included quantitative and qualitative data sources. The 2011 Needs Assessment began <br /> with the development of the Eastern Alameda County Human Services Steering <br /> Committee, which included diverse leadership from City staff, former elected officials, <br /> commissioners and non-profit organizations. The committee was tasked with identifying <br /> key stakeholders, review findings, and developing a vision statement to help guide <br /> current and future activities associated with addressing human service needs in the Tri- <br /> Valley. <br /> RDA's analysis included U.S. Census, American Community Survey and Alameda <br /> County Social Service Agency data. They conducted 18 interviews with community <br /> leaders, 14 focus groups with social service recipients, developed a Hard to Reach <br /> Population Survey with over 300 responses, and a Social Service Provider Survey <br /> completed by over 70 representatives of 38 regional social service organizations that <br /> provided additional local data. In September 2011, community meetings were held in <br /> each of the three (3) communities with over 70 people in attendance. In December <br /> 2011, the draft Needs Assessment was made available for public review and comment. <br /> As a result of all the information obtained through RDA's research, 14 areas of concern <br /> are addressed in the final document including: Community Issues, Service Delivery <br /> Environment, Current Gaps in Services or Barriers to Improving Service, and <br /> Suggestions for Improvement. <br /> The attached document, the "Eastern Alameda County 2011 Human Services Needs <br /> Assessment: Findings Report" makes several conclusions and recommendations <br /> related to the human services provision in the Tri-Valley. <br /> Conclusions: <br /> • The demand for human services is increasing at the same time those <br /> resources to provide services are diminishing. <br /> • Public transportation limitations present a significant barrier to residents <br /> seeking human services. <br /> • An increase in ethnic diversity and linguistic isolation creates a barrier to <br /> accessing services and organizations are struggling to adjust. <br /> • There is not enough affordable housing to meet the growing demand. <br /> • Increased homelessness has amplified the demand for temporary shelters. <br /> • There are not enough Mental Health and Alcohol and Other Drug Services <br /> located in the region. <br /> • There is insufficient extended care, after school, and summer programming in <br /> the Tri-Valley to support the social development of children and youth. <br /> • There are insufficient workforce development opportunities in the Tri-Valley, <br /> particularly for women, seniors, youth, and the disabled. <br /> Page 3 of 4 <br />