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PUBLIC HEARINGS 4. Review of Community Development Block Grant (CDBG) Consolidated Annual Performance and Evaluation Report (CAPER) for Fiscal Year 2010 Mr. Erickson reviewed the CAPER process and the requirement to submit an annual report to HUD regarding the CDBG program requirements and the collection of information from each of the agencies that received grants. Chairperson Nagler opened the meeting for agency presentations at 6:40 p.m. Abode Services/TVHSP Case Management Services — Penny Andersen — Ms Andersen thanked the Commission for the funds received that provided case management and housing assistance to Pleasanton residents. A total of five (5) households received rental assistance, two (2) participants completed their educational goals and were able to find work, and one (1) obtained a full scholarship to the University of Kentucky. One (1) vacancy currently exists in the program. Axis Community Health/Medical Visits for Low-Income Residents — Sue Compton — Ms. Compton thanked the Commission for funding received. She advised that 165 medical visits were provided for 156 unduplicated low-income uninsured Pleasanton residents. Axis Community Health/Automated Patient Messaging Systems — Sue Compton — The Teleminder systems was installed and has helped reduce the 'no-show" rate by 10% and helped increase the agency's ability to provide medical by filling more appointment slots. The system has also helped in reducing the amount of staff time spent calling patients to remind them of appointments. Axis Community Health/Health Care Access for Uninsured — Sue Compton — A total of 522 low- income Pleasanton residents were enrolled in health plans that provided them access to medical care. Ms. Compton provided an update on the renovation completion of the agency's Behavioral Health Building that has increased the capacity for storing patient records. She encouraged members of the Commission to visit this improved building at Axis. Bay Area Community Services/Creative Livings Services — Kirsten Smith — Advised that funds received enabled BACS to provide services to 68 adults with psychiatric disabilities. BACS also provides a public service that benefits 100% extremely low-income clients. A major accomplishment of the agency involves activities that are designed to create and retain jobs for clients. She advised the Commission that the Creative Living Center (CLC) was transitioning to a wellness center that helps older adults get back into the community through housing and employment services. Child Care Links/Community Services Project — Nicole Roman — Thanked the Commission for funding this project which helps Child Care Links bring awareness into the community about child care services. The project helps bridge the gap between early childhood education providers and the need for on-going professional development. Human Services Commission Minutes August 17,2011 Page 2