RES 11474 - Laserfiche WebLink

3) If approved as provided above, secondary storage facilities are allowed at locations beyond the above detailed requirements but Operators must be able to release all vehicles within the Pleasanton city limits upon request by the vehicle's registered owner or agent. E. An Operator shall maintain sufficient storage space to properly secure towed vehicles. F. An Operator's employees shall be properly trained to conduct business transactions related to towing, storage, and release of vehicles and property. G. The release of vehicles shall be conducted in accordance with procedures approved by the PPD. The Special Operations Commander shall ensure that proper provisions are in place for the release of all impounded vehicles. Tow companies shall respond to after- hours release of vehicles when requested by the current registered owner or authorized agent. H. Storage facilities owned by an Operator, and shared with another Operator, shall only be authorized if the Operator who owns the facilities charges for the space exclusively on a flat monthly rate rather than a vehicle-by-vehicle basis, or combination thereof. Facilities shared by Operators shall be physically separated and secured from each other. 10.TOW TRUCK DRIVERS A. An Operator shall ensure that its tow truck drivers responding to calls initiated by the PPD are qualified and competent. An Operator shall ensure that its tow truck drivers are trained and proficient in the use of the tow truck and related equipment, including, but not limited to, the procedures necessary for the safe towing and recovery of the various types of vehicles serviced through the Rotation Tow Program. B. An Operator shall ensure that its tow truck drivers have completed an approved tow truck driver training program within the past five years. Acceptable tow truck driver training programs shall be approved by the Police Chief. C. Documentation of completed tow truck driver training programs shall be submitted with the Tow Operator/Driver Information (CHP 234F). CHP 234F is attached as Attachment A. An Operator in conjunction with a Tow/Operator Information (CHP 234F) shall submit the proper documentation upon completion of an approved tow truck driver training program to initiate review by the Special Operations Commander or his/her Designee. The Police Department designee shall not review the Operator/driver information unless the documentation is complete. 1) Tow truck drivers shall successfully complete training for the appropriate class of tow truck (e.g., a Class D driver should have heavy duty tow truck driver's training documentation). 2011-2013 TSA Page 13 of 30