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EMERGENCY MEDICAL SERVICES FIRSI RESPONDER ADVANI ED LIFE SUPPORT AGRELMENI (REV 2/17/11) <br /> Contractor shall use its best efforts to maintain primary emergency services and may <br /> suspend non-emergency services as required. <br /> c. Incident Notification - Contractor shall have a mechanism in place to communicate <br /> current field information to appropriate County staff, including, but not limited to <br /> ACRECC and the County EOC during MCIs, disaster responses, hazardous materials <br /> incidents and other unusual occurrences. <br /> d. Interagency Training for Exercises/Drills - Contractor is encouraged to participate in <br /> County-sanctioned exercises, disaster drills, and interagency training. <br /> SECTION 7 - QUALITY MANAGEMENT <br /> 7.1 Contractor shall work with County EMS to develop a Quality Management template that <br /> shall be used to develop a Quality Management Plan. The Quality Management Plan shall: <br /> a. Be consistent with the requirements of the State California for emergency medical <br /> system quality improvement, including those contained in Title 22, Chapter 12. <br /> b. Be consistent with County EMS Policies. <br /> c. Be integrated with the County Contracted Private Provider, Medical Dispatch Centers, <br /> and County EMS. <br /> d. Incorporate compliance assurance, process measurement and control, and process <br /> improvements. <br /> e. Measure clinical indicators as developed through collaborative efforts with the County. <br /> f Be based on current EMS research and call demand. <br /> g. Endeavor to ensure the long-term economic viability of the EMS system while <br /> maximizing value to the community. Contractor shall service targets through process <br /> improvement, standardization, and evaluation of internal programs. <br /> 7.2 The final Quality Management Plan must be submitted to the County EMS Director for <br /> approval six (6) months following the Agreement Start Date. The County EMS Director may <br /> revise the requirements of the Quality Management Plan no more often than annually.. <br /> 7.3 Contractor shall ensure that personnel in leadership positions actively oversee the <br /> implementation of the Quality Management Plan, including but not limited to: <br /> a. Ensuring that the agency is represented at County EMS workgroups and/or committees <br /> dealing with quality management <br /> b. Designating a manager to oversee Contractor's quality management. <br /> c. Submitting required reports to the County <br /> Page 7 of 26 <br />