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09
City of Pleasanton
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4/28/2011 2:26:55 PM
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4/27/2011 12:36:02 PM
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CITY CLERK
CITY CLERK - TYPE
AGENDA REPORT
DOCUMENT DATE
5/3/2011
DESTRUCT DATE
15Y
DOCUMENT NO
09
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TDA 4.5 Document E(a) <br /> Page 6 <br /> core services (DTR) to be able to maintain a consistent level of transportation <br /> services for Pleasanton's aging and disabled residents. <br /> Although DTR service continues to be a popular and cost effective, same -day <br /> alternative for many riders, funding this program is an unmet need. Service <br /> reductions for DTR such as days and hours of operations will be considered by <br /> staff for the coming fiscal year should Gap Grant funding not be received. <br /> Service changes cannot keep up with the growing need for region -wide paratransit <br /> services, especially medical appointments. This need continues to increase as <br /> hospitals consolidate, doctors specialize, and there are limited HMO affiliates. <br /> With the continuing economic challenges, there will be an increasing need to try <br /> and help seniors subsidize their trips. Increased requests for the City of <br /> Pleasanton's Fee Assistance Program will continue to occur. With limited general <br /> fund support, this program will not be able to keep up with the demand for <br /> financial need and thus low- income seniors will not be able to afford to use the <br /> PPS program. <br /> Limited availability of MTC TDA 4.5 transportation funds and Measure B pass - <br /> through dollars creates challenges in trying to meet the demand for paratransit <br /> services. Staff will have to carefully evaluate the limited resources and make <br /> decisions on how to best allocate these dollars. <br /> Marketing and Outreach <br /> Marketing for the Pleasanton Paratransit Service is completed through the City of <br /> Pleasanton Community Services Department. Pleasanton Paratransit is promoted <br /> in the Activities Guide, produced and distributed to all Pleasanton residents <br /> (28,000 households). <br /> Program brochures are distributed to local stores, medical offices, the library, <br /> schools, service centers, etc. One -page PPS and DTR flyers have been created as <br /> inexpensive marketing tools to use in mass mailings and distribution. <br /> The Pleasanton Paratransit Service Riders' Guide is mailed to all existing clients. <br /> It is also distributed to all new clients, local businesses, medical offices, the <br /> library, and senior housing complexes. <br /> The PPS Task Force rneets quarterly and represents PPS users and social service <br /> agencies that are served by the program. This committee serves as a sounding <br /> board for new ideas and also seeks consumer input. As an advocacy group, the <br /> committee members actively complete outreach for this service. <br />
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