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Attachment 9: <br /> Composite Results from HHSG Applicant Surveys <br /> Livermore /Pleasanton <br /> Housing & Human Services Grant (HHSG) <br /> Applicant Survey Results <br /> (based on the 21 surveys submitted) <br /> Pre - Application Phase: <br /> 1. Did your agency receive notification (e.g., a mailed card or email notice) <br /> regarding the HHSG grant application workshops held on December 7 <br /> and 8, 2010? <br /> 100% responded "Yes" <br /> 2. Did a representative from your agency attend the following HHS grant <br /> application workshops? <br /> 10 attended the 12/7/10 workshop <br /> 11 attended the 12/8/10 workshop <br /> 3. Was the information presented at the workshop clear and complete <br /> (including introduction of the new ZoomGrants online application <br /> system)? <br /> 100% responded "Yes" <br /> Comments: <br /> • Great job presenting info. Much appreciated <br /> • System introduced very effectively <br /> • ZoomGrants functioned as described by staff <br /> • Intro to ZoomGrants was great, with a walk- through on PowerPoint <br /> 4. Were you able to receive answers to all of your questions regarding the <br /> HHSG application process at the workshop or after the workshop via <br /> contact with City staff? <br /> 100% responded "Yes" <br /> Comments: <br /> • City staff is very knowledgeable and considerate <br /> • We were given a timetable at the workshop and after the workshop the <br /> timetable was available online <br /> • Informative and convenient <br /> • Technical support available directly from staff <br /> • Very responsive and helpful <br /> Page 28 of 32 <br />