12 - Laserfiche WebLink

• Provide firewall configuration recommendations to support H.323 calls from the Internet. ExtraTeam will provide a quote for firewall and network edge configuration services after a requirements gathering phase is completed. o Static NAT, as necessary. o Application gateway settings to support H.323, including H.239, as determined in the design phase. o Access -list rules, as determined in the design phase. • Suggest external DNS settings for H.323 endpoints. Customer is responsible for updating external DNS (not required for video conferencing to work). • Configure LifeSize Transit to work with firewall(s) and enable inbound /outbound calling with external parties. • Perform inbound and outbound video conferencing tests, including tests to ExtraTeam and other third -party H.323 endpoints. o Note: In order for video conferencing to work across the Internet, endpoints must support a signaling protocol such as H.323 or SIP. This proposal assumes H.323 will be used. ExtraTearn cannot guarantee that remote endpoints will run a compatible signaling protocol. Troubleshooting interoperability between external third -party endpoints and the customer's endpoints is not included in the proposal pricing. ExtraTeam will provide such services on a time - and - materials basis. o Note: Quality of Service cannot be guaranteed over the Internet. At the customer's request, ExtraTeam will work with the customer's service provider(s), on a time -and- materials basis, to troubleshoot excessive packet loss, delay, and /or jitter. Documentation • ExtraTeam will provide as -built documentation for device configurations. Training • ExtraTeam will provide 2 hours of administrator training. This training will be delivered onsite, or via WebEx. • ExtraTeam will provide up to 4 hours (single session) of for 'train the trainer' knowledge transfer on system operation for end users. The train - the - trainer model will allow LPFD to be self - sufficient in training new recruits as they join the department. Assumptions This RFP response and pricing assumes the following: • Livermore - Pleasanton Ere Department will provide appropriate monitors for each LifeSize codec. The LifeSize Express supports 2 x HD Digital Video Out (1080p60/720p60). Monitors must support HDMI or DVI -I input and be capable of these resolutions in order to display them. The LifeSize Express 220 ships HDMI -ready (no DVI -I port). Port adaptors and cable extenders may 2011 t m — All „ht ... 0a0V without the f(S5eA wimp prn. s i cn nF (.tad i. ent(dt cp l ( 00d 1 9.DI a=y.Land t, 0 nit 'v. I c 0 i eo o ri. c o • 22