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Panasonic Tou:hbook CF -31, PDRC 3 years Mavis Dockim Station DS- VAN -111 -2 3 years Lind Power Ada ' ters 3 years CDCE Power Mana : ement Kit 3 years Wirin: and Antennas 1 year Havis Mounting Hardware Lifetime, covering defects in material and workmanship for the life of the product - mounting only. CDCE's support desk is available 8am — 5pm, Monday — Friday, at (800) 373 -5353. CDCE's technicians are familiar with all of the products CDCE installs, so they are able to address a wider range of technical issues, including docking station, antenna, and connectivity problems within each vehicle. The CDCE support desk will work directly with PPD to diagnose and repair all products, including those from Havis, Lind, and Panasonic. Installation Warranty -- CDCE warrants installation work for 1 year from the date that the service was performed. This covers all hardware installed by CDCE. PPD can contact CDCE's support desk at (800) 373 -5353 to review any installation or technical concerns, and if the matter cannot be resolved over the phone, CDCE will schedule a technician to further investigate the problem. CDCE will, at its sole expense, return on- site to PPD to restore functionality of the MDC system. The above warranties do not apply to defects resulting from: • Improper or inadequate maintenance by PPD which is not performed by CDCE as part of the MDC Support; • PPD or third party software, including supplies that are not within the scope of coverage of MDC Support; • Unauthorized modification; • Improper use or operation outside of the Specifications for the Product; • Abuse, negligence, accident, loss or damage in transit; • Improper site preparation; or • Unauthorized taintenance or repair. Repairs or service work performed outside of warranty will be billed as Time and Materials labor. Proposed Maintenance .Agreement — CDCE offers many ongoing maintenance plans, including weekly on -site support, next day on -site response, and time and materials service. Depending on the long -term needs of the department, CDCE can present several cost - effective maintenance plans. Hardware Warranties — The following chart summarizes the manufacturer warranty for the products in our proposal. The products listed above are protected against manufacturer limited warranties which protect against defects in material and workmanship. If PPD would like to consider accidental damage protection, Protection Plus warranty service can be added to the project. Documentation has been included for Protection Plus warranty coverage. all CdCe Engineered Solutions