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0 0 After receiving all of the agency reports, a motion was made by Commissioner Roby, seconded by Commissioner Lambert, authorizing staff to finalize the required CAPER document for submittal to HUD. The motion was approved unanimously. 5. Review FY 2009/10 City Grant and Contract Service Agreement Mandatory Final Performance Reports Ms. Yurchak advised that three agencies were attending to present their required Mid -Term Reports and Final Performance Reports. Child Care Links, Community Service Project (Nicole Roman) — thanked the Commission for its continued support of Child Care Links. Child Care Links exceeded its goals and have increased the number of providers serviced to a total of 830. Funds allocated allowed parents and providers to attend low -cost workshops providing them with the tools necessary to strengthen the capacity of children in preparing them for kindergarten. A total of 1,239 Pleasanton residents were serviced through the program and many attended the Tri- Valley Pre - School Fair. Ms. Roman shared a story of a local grandmother who was raising her grandchildren and had been thankful for the services provided by Child Care Links. Chairperson Nagler discussed with Ms. Roman the drop -in number of people using child care due to changes in the economic climate. Child Care Links Executive Director, Carol Thompson provided additional information regarding this and the need for the agency to continue to receive subsidized money to assist families in need. She advised that a considerable amount of training classes are offered by Child Care Links. Commissioner Wilson questioned whether any ethnicity problems were encountered due to language problems. He was advised by Ms. Thompson that none were evident. Eden l &R, 2 -1 -1, (Barbara Bernstein) — advised that 2 -1 -1 not only answers individual calls, but is providing a prescreening service to make sure individuals do not go to places where they are not eligible. The 2 -1 -1 services are being used community wide. During the last year the program has handled 758 Pleasanton calls (a 50% increase over the previous year). The primary call for help in Pleasanton has been for food, whereas in the county it has been for shelter. Over 1,300 referrals were given out for health and human services programs and 116 referrals for housing. Ninety-eight percent of all Pleasanton callers indicated they were well satisfied with the services provided. A great amount of outreach was conducted in the Tri - Valley and much promotion about the 2 -1 -1 program was provided. Commissioner Rowland commented on the great service being provided through the 2 -1 -1 program. Senior Support Program of the Tri - Valley, In -Home and Case Management Services (Marlene Petersen) — thanked the Commission for its continued support. She advised that the three programs funded were case management, friendly visiting, and in -home mental health services. Two of the programs exceeded its goals and all services assisted Pleasanton residents in finding resources to remain independent. Ms. Petersen read a letter to the Commission she had Human Services Commission Minutes August 18, 2010 Page 6