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Alameda County Transportation Improvement Authority Special Transportation for Seniors and People with Disabilities 8. OBJECTIVES Identify objectives for the proposed services. As much as possible these should be measurable in numerical terms, and should be accompanied by a baseline measure for the existing service. For example, you might target increasing the number of trips provided from 10,000 projected in the current year to 15,000 in the plan year. Use the following table, expanding the boxes vertically as needed. Response: (Please see Attachment 2: PPS Goals /Objectives /Performance Measurements and Standards for FY 2010 -11.) These draft goals were recently approved by the PPS Task Force and will be reviewed by the City Council for final approval. Objective Baseline Target Pleasanton Paratransit Door -to -Door Service 16,578 trips 14,000 trips Downtown Route (DTR) 5,000 trips 6,000 trips 9. MEAL. DELIVERY SERVICE Provide information about your program's meal delivery service in the table below, including funding allocations in the current fiscal year and next year (claim year), the length (in years) that you have used Measure B funds for meal delivery, and how you plan to fund your program if faced with revenue shortfalls. Measure B Funding for Meal Delivery Service- current year $0 Estimated Measure B Funding for Meal Delivery Service next fiscal year Length (in years) of Measure B Funding for meal delivery Years When faced with revenue shortfalls, how do you balance meal delivery with trip requests? Please explain: Describe your driver training program. Response: Monthly staff meetings are held and include all paratransit staff; dispatchers, drivers and office aide. As part of these monthly meetings, on -going training opportunities are scheduled. Training topics include review of local social agencies and services provided, CPR and First Aid certification, Department of Transportation Drug and Alcohol protocols, review of daily inspection and safety procedures, updates on valley wide transit options, understanding the Page 7 of 22