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Both CUSI and CITY will perform and approve CITY readiness check. <br /> CUSI and CITY will ensure all staff have been trained per their responsibilities. <br /> CUSI Responsibilities: <br /> CUSI will responsible for data conversion and for balancing receivables and deposits based <br /> upon valid reports delivered by CITY. <br /> CUSI will provide on -site personnel for up to one week as needed, during Mock Go -Live <br /> activities to support conversion, business process, issue triage and training follow -up. <br /> CITY Responsibilities <br /> CITY will ensure proper resources are in place to ensure the complete performance of all <br /> tasks associated with the administration of a parallel operation. <br /> Product Go Live <br /> CITY CUSI will jointly review the results of system testing, test conversions and mock go -live runs to <br /> accept readiness of the system and approve the go live. <br /> CITY and CUSI Project Managers will prepare a list of outstanding issues that have been agreed to by <br /> both CITY and CUSI as issues to be resolved in the period from Go Live. <br /> CUSI Responsibilities: <br /> CUSI will develop a go live schedule with assigned responsibilities. <br /> CUSI will provide on -site personnel during the first week of Go -Live activities to support <br /> conversion, business process, issue triage and training follow -up. <br /> CITY Responsibilities <br /> CITY will ensure proper resources are in place to ensure the complete performance of all <br /> tasks associated with the administration of a Go Live operation. <br /> Phase 7: Post Go Live Support <br /> CUSI Responsibilities: <br /> CUSI will provide production critical support of CITY during the period from Go Live through <br /> Cut Over. <br /> CUSI and CITY will conduct a post go -live user competency review to identify additional <br /> training needs. <br /> CUSI to provide 3 days of Post Go -live Training as needed. <br /> Page 5 <br />