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Scope of Services Kiva upgrade to Accela Automation City of Pleasanton, CA <br /> Clear understanding of the user's perspective and needs <br /> Clear understanding of the current business processes <br /> EXPENSES <br /> Total not to exceed cost of the project will be $224,100 as detailed in Appendix B. TruePoint will bill the City monthly <br /> on an actual time and material basis which may result in the total project not exceeding $224,100. Travel Time and all <br /> out -of- pocket travel lodging expenses incurred by TruePoint and Accela resources in the performance of this Scope <br /> of Services are inclusive in the Budgetary Estimate. Out -of- pocket travel and living expenses include but are not <br /> limited to all travel time, airfare, transportation, lodging, parking, telecommunication and meals. <br /> 2009 TruePoint Solutions, LLC, Page 13 <br />